Refund Policy

Last updated: 8 August 2026. This Policy explains when Devlink Core issues refunds for educational programs. Website pricing is informational; paid enrollments are confirmed by invoice or written agreement.

Eligibility

Refunds apply to fees paid directly to Devlink Core for Field Notes, Audit Desk, Board Room, or other listed programs. Third-party marketplace purchases, if any, follow that marketplace’s rules in addition to this Policy where applicable.

Timeframe

You may request a full refund within 7 days of payment if you have not accessed more than one recorded module and have not attended a live session. After that window, partial refunds may apply as described below.

Full refund conditions

A full refund is available when (a) the request arrives within 7 days of payment, (b) downloadable or streamed materials beyond the first module remain unused, and (c) no live facilitation seat was consumed.

Partial refund conditions

If you cancel an Audit Desk or Board Room seat at least 5 Korea business days before the first live session, we may refund 60% of the paid fee. Cancellations inside 5 business days are eligible for a 25% goodwill credit toward a future cohort rather than cash, unless required otherwise by mandatory law.

Non-refundable items

Custom Board Room preparation already delivered, private facilitation days already held, and third-party pass-through costs marked non-refundable on an invoice are not refundable. Completed self-paced programs after the 7-day window are not refundable.

Refund process

Email support@devlink-core.digital with subject line “Refund”, your full name, purchase date, invoice or reference number, and reason. We may ask for confirmation that materials access has stopped.

Processing time and method

Approved refunds are processed within 10 Korea business days to the original payment method when possible. Bank timelines may add additional days. We will confirm by email when the refund is initiated.

Cancellations by Devlink Core

If we cancel a cohort, you may choose a full refund or transfer to a later date at no extra seat fee.

Exceptions

Mandatory consumer protections under the laws of Korea take precedence where they grant you broader rights than this Policy. Nothing here limits those non-waivable rights.

Contact for refund requests

support@devlink-core.digital · +82-9-680-4830 · Street: 246-9, Nusang-dong; City: Jongro-gu; State/province/area: Seoul; Phone number: +82-9-680-4830; Country calling code: +82; Country: Korea;